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Article 1 - COVID Prevention


Coronavirus Update


We understand our patients' concerns regarding COVID-19 and we are here to help and support you through this. Keeping our patients and staff safe is our top priority, so we wanted to share the steps we’re taking in response to COVID-19 at Pandya Medical Center. We are closely following the CDC and Department of Health's recommendations in managing all patients. We have increased our already rigorous cleaning routines and infection control measures. We are no longer seeing any walk-in appointments; all patients must call ahead for an appointment. We encourage patients with upper respiratory symptoms to stay home and self-isolate as much as possible to avoid risk of spreading infection to others. If you feel that your symptoms warrant urgent evaluation by a medical professional, we will have a nurse triaging and scheduling all sick appointments to make sure that you are seen in the most appropriate environment for your symptoms.


We are ensuring that healthy patients are distanced from sick patients by using separate exam and waiting rooms to avoid cross-contamination. If you are being seen for ANY upper respiratory symptoms you will be provided with a mask before entering our office and directed to wait in a separate sick waiting area. Our staff is following the CDC's recommendations for masking and gowning when seeing patients as appropriate. If you are scheduled for a routine exam and are not feeling well, we ask that you please reschedule for a later time.


Our staff is here to support and care for you in whatever manner we can. We are in the process of establishing a telehealth service to see patients outside of the office when appropriate. More information on this service will follow when this is implemented.


Steps you can take to help prevent COVID 19:

  • frequent hand washing
  • don't touch your face
  • stay home if sick
  • avoid gatherings of greater than 8 people and practice social distancing
  • the majority of young healthy people may have mild symptoms but for those over 60/with chronic medical conditions or compromised immune systems, COVID 19 can be very serious and even fatal.  It is everyone's duty to help protect our community by stopping the chain of transmission with yourself. 




We are continuing to monitor this evolving situation and have taken the necessary steps to reduce the risk for our patients, staff, and providers.

We are now able to test patients for Covid19 (novel coronavirus) in all three of our locations.
Please call ahead prior to coming so we may plan for your arrival.

All three offices have a “Sick Patient Entrance” and a “Well Patient & Follow Up” entrance. Please
use the appropriate entrance to avoid getting healthy patients sick.

We would like to give you some guidance on how to protect yourself from COVID-19.


The best way to prevent infection is to avoid being exposed to the virus that causes COVID-19. There are
simple everyday preventive actions to help prevent the spread of respiratory viruses, including:

  • Practice "Social Distancing"
  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Wash your hands often with soap and water for at least 20 seconds. Use an
    alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not

If you are sick, to keep from spreading respiratory illness to others, you should:

  • Stay home except to get medical care
  • Call ahead before visiting your doctor
  • Cover your coughs and sneezes
  • Avoid sharing personal household items
  • Clean and disinfect frequently touched objects and surfaces.
  • Wash your hands often with soap and water for at least 20 seconds. Use an
    alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not

Aside from proper hygiene and social distancing, it is very important to keep your immune system
strong. Below are few tips on how to keep your immune system strong:

  • Eat foods high in Vitamin C. Our in-house Nutritionist here at Pandya Medical Center,
    Parul Shah, RD/LD, has some excellent advice in her article
  • Take supplements to boost your immune system like Vitamin C, Zinc, Vitamin D,
    probiotics or eat foods rich in probiotics
  • Try to get fresh morning sunlight for at least 20 mins every day to get natural Vitamin D
  • Get good sleep! Both quantity and quality of sleep are important to help restore your
    immune system
  • Try to lower stress through deep breathing, exercise, meditation, yoga

If you are eligible to get a Pneumonia vaccine, please get it.

  • The pneumonia vaccine DOES NOT prevent Coronavirus (COVID19); however, CDC
    recommends getting the vaccine if recommended by your physician to reduce further
    damage to your lungs
  • We have Prevnar 13 and Pneumovax in all offices

Please call our office at 770-709-6922 if you have a cough, fever, or shortness of breath so we may give you the best advice.

Pandya Medical Center
Proudly Serving Patients In Johns Creek, Cumming, and Dawsonville
For Appointments call: 770-709-6922

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